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Assistant Engineering Solutions

We’re looking for someone techie, reliable, creative, friendly and fun to work with us and help support all the coordination and communication work that happens with so many people and teams, building so many things at once.

As part of EPD (Engineering, Product and Design) at ricardo.ch, you are at the center of where the applications and services are developed and run in Switzerland’s most popular marketplace. In this role, you will help coordinate, communicate, and maintain the development processes of our customer-facing apps and internal tools, working with the CTO/CPO, product managers, team leads, designers and many engineers.

This position can be part-time (60-80%), with some remote work possible. The main office for work is located in Zug, and this role reports directly to the CTO, working together with engineering leads and product managers.

About EPD at ricardo

We have more than ten different engineering teams in Zug (CH), Valbonne (FR), and Belgrade (Serbia) working in mobile, web and backend technologies. There’s also product and design teams in Zug that work closely together with Engineers and other stakeholders. Everyone works together in cross-functional topic teams, and we hold weekly goal and demo sessions.

With lots of different topics and teams working together (more than 70 people), there are many to-dos and important things that can be forgotten. In this role, you are at the center of it all: staying on top of things, talking to engineers, PMs, other departments, and supporting our team leads and PMs to help them be more productive, informed and efficient.

Job Duties

  • Assist with organizing events, meetings, travel, and workshops
  • Help to coordinate regular team rituals: plannings, demos, retros
  • Support PMs and engineering leads in managing tickets and updating backlogs
  • Assist PMs and engineering leads in the development tech and product documentation
  • Organize translations, copywriting, and help out engineers who need support
  • Review and summarize customer feedback, app reviews, and write responses
  • Researching things related to product or engineering
  • Help in the building presentations and communication efforts
  • Create demos (wireframes, videos), working with the design and marketing teams
  • Coordinating with vendors, candidates, and contractors when needed
  • Learn how to program and develop things, manage feature flags, create dashboards, set up monitoring, etc.

Skills and Qualifications

  • At least one year experience working in an office environment, preferably around software development
  • Fluent in English and German, French is a plus
  • Able to write well and communicate clearly
  • Mastery of standard office tools: we use mostly Google Slides, Docs, Sheets
  • Experience with project management software (JIRA, zube, Asana, Trello, ...)
  • Able to manage calendars, schedulings, booking things online
  • Exposure or direct experience with software development in a professional environment (Agile, Scrum, KanBan, etc)
  • Basic technical knowledge or direct experience with programming, web or mobile apps, networking, databases
  • Extremely organized and good at managing multiple things at once
  • A can-do attitude coupled with a strong sense of urgency
  • Collaborative and team focused
  • Curious and eager to learn new things
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Workplace & culture

We share, learn, party, ship, fail and succeed together (not necessarily in that order).

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