Marketing Data Analyst (f/m) 80-100%

Ricardo makes moments of joy possible in everyone’s life, by giving idle things a new home and making them appealing to the many, through the most trusted and convenient marketplace in Switzerland. It is also the largest, with 3.7 million members.

A team of more than 100 people from 26 nations based in different locations (Switzerland, France, Serbia) works to ensure that Ricardo remains an exceptional product - and one that is firmly established and popular among the Swiss population. We are passionate about what we do, and eager to develop innovative solutions for our users - convinced that it’s best to move forward as a team. Thanks to our agile working methods, we are able to focus dynamically and flexibly to change customer needs. 

Marketing Data Analyst (f/m) 80-100%

 

Responsibilities

  • Support the implementation of logics for CRM automation
  • Build experiments and tests, defining main metrics and KPI and identifying opportunities to activate, engage and retain our customers
  • Develop and present learning from data analysis, providing the foundation for the conception and execution of loyalty strategies
  • Define and implement triggers for customer engagement
  • Develop campaigns measurements strategies with particular focus on multichannel engagement
  • Analyze customer, marketing and web behavioral data enabling effective user segmentation
  • Monitor marketing and users trends to significantly improve matching of demand with relevant offers on the platform
  • Create dashboards, data visualizations and support the marketing team in the creation of reports
  • Collaborate closely with all internal functions and central Marketing Competence Center to ensure alignment on KPIs and metrics between stakeholders


What we look for

  • At least 3 years experience working with large database and analytics tools in a marketing context
  • Proven analytical experience and familiarity with marketing data interpretation and analysis and experience with customer database segmentation and personalization
  • Experience in recognizing and surfacing the triggers for customer loyalty
  • Confident with big amounts of data and experience with visualization tools (Tableau preferred, Data Studio is a plus)
  • Familiarity with SQL and Google Analytics is required
  • Previous experience working alongside CRM and Digital Marketing teams
  • Very pragmatic hands-on mentality
  • Strong dedication to deliver results and drive change with a positive can-do attitude
  • Data-driven thinker who makes decisions based on numbers and is not afraid to perform root cause analysis to solve problems.
  • Enthusiasm, positive attitude and team player
  • Fluent in English,  German and French are a big plus


What we offer

  • Opportunity to grow in a market leading company with a very strong local brand
  • A young, open-minded and motivated team in a multicultural environment
  • A shareholder offering an extensive network and various opportunities within the portfolio
  • A highly attractive workplace located in Zug, with high quality of living, low tax rates and superb infrastructure


We do not accept unsolicited applications from third - party agencies.

Or, know someone who would be a perfect fit? Let them know!

Zug, Switzerland

Theilerstrasse 1a
6300 Zug Directions View page

Workplace & culture

We share, learn, party, ship, fail and succeed together (not necessarily in that order).

We believe in healthy living and offer free flow of fresh fruit and other healthy snacks, and replenish our Felfel fridge every day with tasty and nutritious meals. During lunch hours there's the opportunity to do all kinds of different sports - just 5 minutes from our main office which is located in Zug, a short train ride away from Zurich or Lucerne.

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email
@ricardo.ch
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