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Head of Design 80 - 100%

As the Head of Design at ricardo.ch you will use your empathy and passion to succeed through others. You will lead the design department coordinating designs across feature teams and products. You will create a design department in which the designers thrive and deliver quality products to the millions of Swiss people using the ricardo.ch website and apps.

As the manager of the product designers, you will lead and support them in their development and growth. You constantly seek new knowledge about best practices in both design and leadership and use this to coach and spar with your department on a daily basis.

Reporting to the Chief Product Officer (CPO) you are continuously improving our design pipelines and workflows to reach the best processes and solutions for our users, the product designers as well as for the entire company.

Role & Responsibilities:

  • Lead the company’s designers across feature teams and projects in delivering a high quality user experience
  • Build a great Design Department by hiring the right people and mentoring the current designers on a daily basis
  • Conduct regular development talks with designers as well yearly performance review and salary regulations
  • Collaborate with other Heads of Department, Product Managers, Team Leads and relevant stakeholders in creating efficient design workflows and pipelines
  • Work with CPO and Product Managers in creating concepts for new features and products and provide estimates for the expected product design work
  • Coordinate closely with Customer Care and Product Managers in conducting frequent user tests throughout all stages of development

About you

You are first and foremost a leader who excels in making people around you grow and can shift between different managerial styles depending on the situation and the person you are communicating with. As a natural born leader you know that leading other people is a calling and a privilege and you are determined to make a difference for the people you lead enabling them to meet their goals.

You are human-centered in your design approach and you are passionate about creating solutions that help people. When it comes to identifying business problems and opportunities you are data informed and analytical. You are interested in understanding people and their needs - both customers and colleagues - and you have high emotional intelligence.

Your personality is one of responsibility towards yourself and others, determination to reach your goals and display grit when needed. As a leader, your style is empathic and warm and you use your emotional intelligence to make sure that your team members become the best possible versions of themselves.

In addition you have:

  • Managerial/Lead experience and are familiar with personnel management in theory and practice
  • 5+ years of experience working professionally as a digital designer preferably on a multi-platform product
  • Great communication skills – written and verbally – to communicate your ideas clearly
  • Ability to analyse designs and their business impact
  • Experience with prototyping tools and processes
  • Knowledgeable about user research best practices throughout all stages of development

Why work with us?

You get to make a difference for the thousands of people who use ricardo.ch every day, helping them connect in meaningful transactions on our platform. Ricardo.ch is one of the best known brands in Switzerland so your work will have a direct impact on the people around you. We have a very flat hierarchy where ideas are shared freely between departments and people irrelevant of their job title.

Your colleagues are talented, passionate and friendly people. There are 26 different nationalities and people work from several different locations; Zug, Valbonne, Belgrade, Zürich, Kiev and this is not even counting when people occasionally work from home! This provides a dynamic and creative atmosphere and we believe that this diversity contributes to a great work environment and ultimately a better product for the users. Everyone in the company is very ambitious in striving to keep ricardo.ch the best online marketplace for Swiss families, collectors and lifestyle-oriented people to enjoy ‘Ein Gutes Geschäft’.

We believe that learning and growth is a lifelong and deliberate mindset so we offer continuous training whether this is done as self-study, in small groups in-house, through our parent company Tamedia or by attending conferences around the world. Chances are that during your time at ricardo.ch you will get to participate in all of those things.

Taking ownership and learning-by-doing is very important at ricardo.ch so you will be given a lot of freedom and responsibility from day one! We always work iteratively involving the users from the outset trying and tweaking solutions until we get it right.

Our platform is all about connecting buyers and sellers so it is only natural that we connect with each other as well! So there is often some social fun going on; this could be anything from a variety of sports, to outdoor activities and our regular Friday’s “beer o’clock” where we indulge in all the nice treats we have bought with the money we have made selling unused company property own ricardo.ch. Yes, you read that right! We believe in healthy living so we offer fresh fruit and other healthy snacks every day and it is possible to buy tasty and nutritious meals in the office. Our modern and cool office is located in the upcoming city of Zug close to both the station and the famous lake.

So if you want to work with smart and friendly colleagues who have a genuine interest in making great products for millions of Swiss people then ricardo.ch is the right place for you and we hope to welcome you soon.

Apply NOW!

Or, know someone who would be a perfect fit? Let them know!

Zug, Switzerland

General-Guisan-Strasse 8
6301 Zug Directions jobs@ricardo.ch

Workplace & culture

We share, learn, party, ship, fail and succeed together (not necessarily in that order).

We believe in healthy living and offer free flow of fresh fruit and other healthy snacks, and replenish our Felfel fridge every day with tasty and nutritious meals. During lunch hours there's the opportunity to do all kinds of different sports - just 5 minutes from our main office which is located in Zug, a short train ride away from Zurich or Lucerne.

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